Shipping policy

 

Shipping Policy

Shipping Rate: We offer a flat shipping rate of R100 for all orders within [Country/Region Name].

Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time: Delivery typically takes between [3-7] business days, depending on your location. Please note that delays may occur due to unforeseen circumstances beyond our control, such as postal delays or customs processing.

Shipping Confirmation & Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping: At this time, we only offer shipping within [Country/Region Name]. We hope to expand our shipping options in the future.

Customs, Duties, and Taxes: Haken is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages: [Your Company Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns and Exchanges: Please refer to our [Return Policy] for information on returns and exchanges.